![]() Can't wait to try calling MiTAC Corporate HQ in Taiwan. Perhaps the service and products are getting crappier because Magellan had been bought out by MiTAC. ![]() ![]() Note: It is impossible to get a live person on the telephone at their corporate headquarters in Las Vegas and they don't respond to correspondence. No answer, except to tell me it was being released today and that I would have it this Friday, August 25, 2010. Questioned why no one at their end was following up on these orders to ensure they were being sent. He won't take my calls and the latest replacement unit has still not been released. Because when I called on the 20th, I was told it hadn't been released but that he was working on it. Yes, I guarantee it will be delivered on Friday, August 20th.” Maybe he meant next year. I quote, "Give me a chance to make this better. Finally spoke with the team lead, Alex **, on the 18th, who promised that I'd have a GPS in hand by the close of business on the 20th of August. ![]() I started calling Magellan's Customer Resolution people approximately three weeks age. ![]()
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